Application Updated

A new version is ready to load

Good News!

The Recovery Portal has been updated with improvements. Refresh the page to get the latest version.

How to Hard Refresh:

1
Click the button below (easiest option)
This automatically clears cached files and reloads
2
Or use keyboard shortcut:
3
Or manually clear cache:
For Administrators
Error Code: PRE-UPD-LOADING
Error Code Format: SOURCE-TYPE-DATE-TIME-ID

Source Codes (where to find logs):
  • PRE- = localStorage (DevTools > Application > Local Storage > recovery_portal_error_log)
  • LS- = localStorage (same location as PRE)
  • BC- = Browser console + localStorage (DevTools > Console, search [ErrorLog])
Type Codes (what kind of error):
  • UPD = Update/Chunk error (refresh needed)
  • NET = Network error (connection issue)
  • API = API error (server response 4xx/5xx)
  • AUTH = Auth error (401/403)
  • TMO = Timeout error
  • VAL = Validation error
  • ERR = General application error
All logs stored locally in browser - no external services.
Problem persists? Try clearing your browser cache or contact your administrator with the error code above.